Upfront Systems (206) 412-4253 Text Sam

Never Miss a Call

An AI front desk that books the job, not just the message.

It picks up the calls you and your office miss, at lunch, after five and on storm nights. It says it is an AI, gets the caller a real time on your calendar, and sends anything urgent straight to a person. You read every word.

Call timelineDemo

Sample Plumbing

  1. Missed callAfter hours. Office closed at 5.

  2. Answered by the AIOpens with: I'm an AI assistant for Sample Plumbing.

  3. Flagged urgentWater pouring under the sink. Shut-off found.

  4. BookedOn-call plumber, 10:30 PM.

  5. Owner notifiedText with name, address, problem and the recording.

Demo, written to show how it works, not a real customer.

The customer's side

Five things it does for every caller, in order.

  1. Answers

    Every call you miss, in seconds, day or night. The first sentence is always: "I'm an AI assistant for your business. This call is recorded."

  2. Qualifies

    Asks your questions: what's wrong, where, how urgent, are they in your area. Anything on your emergency list goes straight to a person.

  3. Books

    Offers real open times from the schedule you set and puts the job on the calendar with the address and the problem. You get a text.

  4. Reminds

    Sends confirmations and reminders, follows up on estimates you sent, and fills cancellations from your waitlist.

  5. Brings customers back

    After the job, asks every customer for a review the same way. Later, reminds them about maintenance, with their consent.

The owner's side

You see every call. You fix any answer with one tap.

  • Every call, in writing. Transcript, recording, the caller's details and what was booked, with emergencies at the top.
  • One-tap correction. Mark a wrong answer, type the right one, and it's used from the next call on.
  • Your rules. Your prices, your service area, your emergency list and your schedule. It says nothing you haven't approved.
  • An off switch. One switch sends every call back to your phone or your voicemail. It's your phone line.
Owner's viewDemo
Sample PlumbingTue 9:42 PM · Booked · Recording saved
  1. AI

    I'm an AI assistant for Sample Plumbing. This call is recorded. What's going on?

  2. Caller

    Water's pouring out under the kitchen sink. Do you charge extra at night?

  3. AI

    We waive the after-hours fee for new customers.

    Flagged by the owner

Owner's correction

"We don't waive the after-hours fee. Say the fee comes from the owner and book the visit."

Used from the next call on

When a person takes over

It knows when to get you on the line.

A person takes over the moment any of these happen:

  • The caller asks for a person.
  • The call is on your emergency list.
  • The caller is upset.
  • The question isn't in its rules: a price you haven't given it, a warranty, anything legal.

How it brings you in

It rings your phone with a one-line summary before you pick up: who, where, what's wrong. If you can't answer, it books a callback, tells the caller when to expect it, and texts you the details.

For safety calls it says the safe thing first. Gas smell: leave the house and call the gas company. Smoke, sparks or a downed line: get out and call 911. Then it flags the call to you.

Data rules

Your customers stay your customers.

  • Your data is yours. We never sell it and never use it for anyone else.
  • Recorded only with notice. Every caller hears "This call is recorded" in the first sentence.
  • Texts only with consent. Texts go to customers who contacted you or agreed to hear from you. "Stop" works every time.
  • HIPAA first for dental. A business associate agreement is signed before anything touches patient information.
  • Leaving is clean. If you leave, you get your data, and we delete our copy when you ask.

The price

$20,000 to set up. $1,000 a month from month two.

Never Miss a Call

$20,000setup, plus $1,000 a month from month two

  • The calls you miss, answered and booked
  • Estimate follow-up
  • Review requests and replies
  • Scheduling
  • Back office
  • An owner dashboard
  • Four weekly training sessions in month one, for the owner and the office person

The rules it follows

  • Everything it says to your customers starts with "I'm an AI assistant"
  • Emergencies go straight to a person
  • You read every transcript and can turn it off

Payment schedule agreed in writing before work starts.

Month to month on monthly services. You own your site, domain, Google profile and ad account from day one. No per-minute fees. Ad spend and outside software are separate and shown.

See your new website before you spend a dollar.

Give us your business name and town. Jeff sends your free report and website concept within one business day.

Or call Jeff: (206) 412-4253

Call Jeff Text Sam