Twenty-seven calls, by trade.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Roofing. This call is recorded. What's going on?

2. Caller

   Water's dripping through my kitchen ceiling. The wind last night took some shingles.

3. AI

   That's a rough morning. Is the water near any lights or outlets?

4. Caller

   No, it's by the back door. I've got a bucket under it.

5. AI

   Good. Keep the bucket there and stay off the roof. I'm flagging this urgent and texting the owner now. What's the address?

6. Caller

   1418 Cedar Glen Way, Manteca.

7. AI

   The owner has a tarp crew open at 10:30 this morning. Does that work?

8. Caller

   Yes, please.

9. AI

   You're booked for 10:30. A confirmation text is on its way, and the owner may call you before then.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Roofing. This call is recorded. How can I help?

2. Caller

   We're selling the house and the buyer wants a roof inspection.

3. AI

   We can do that. Is it shingle, tile or metal, and about how old?

4. Caller

   Tile. Maybe twenty years.

5. AI

   Thanks. Inspections are open Thursday at 9 AM or Friday at 1 PM. Which is better?

6. Caller

   Thursday. I'll be at work, so call me when he gets there.

7. AI

   Booked for Thursday at 9 AM. What number should the inspector call?

8. Caller

   209-555-0131.

9. AI

   Done. You'll get a confirmation text now and a reminder Wednesday evening.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Roofing. This call is recorded. What can I do for you?

2. Caller

   My adjuster is coming Tuesday for hail damage. Can your guy be there?

3. AI

   The owner likes to meet adjusters on site. What time is the adjuster coming?

4. Caller

   Between 1 and 3.

5. AI

   I'm holding Tuesday, 1 to 3 PM, and sending it to the owner to confirm. Your name and address?

6. Caller

   Dana Ortiz, 77 Harbor Point Court, Lathrop.

7. AI

   Got it. One thing I can't do is say what insurance will cover. The owner walks through that with you and the adjuster. You'll hear back today.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Heating and Air. This call is recorded. What's happening?

2. Caller

   Our AC quit and it's brutal out. My mom lives with us, she's 86.

3. AI

   Thank you for telling me. I'm marking this urgent and calling the on-call tech now. Keep her in the coolest room with water and a fan. If she feels faint or confused, call 911.

4. Caller

   Okay. We're in the back bedroom.

5. AI

   The on-call tech can be there by 4:15. What's the address?

6. Caller

   309 Sunflower Lane, Tracy.

7. AI

   You're booked for 4:15. He'll text when he's on the way.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Heating and Air. This call is recorded. How can I help?

2. Caller

   The furnace is blowing cold air and the kids are asleep.

3. AI

   Do you smell gas anywhere in the house?

4. Caller

   No.

5. AI

   Good. If you ever do, leave the house and call the gas company from outside. The first tech is free at 7:30 tomorrow morning. Want it?

6. Caller

   Yes. And if it gets really cold tonight?

7. AI

   Call back and say urgent, and I'll wake the on-call tech. You're booked for 7:30. A text is on its way.

Demo, written to show how it works, not a real customer

1. Caller

   Do you guys have a maintenance plan?

2. AI

   I'm an AI assistant for Sample Heating and Air. Yes. The plan covers a spring AC tune-up and a fall furnace check, and members get booked first in a heat wave.

3. Caller

   How much?

4. AI

   The price is on the plan page. Here's the link. I can also book your first tune-up now.

5. Caller

   Book it. Anytime Saturday morning.

6. AI

   You're set for Saturday at 9 AM. The owner will confirm your plan by text tomorrow.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Plumbing. This call is recorded. What's going on?

2. Caller

   Water's pouring out under the kitchen sink and it won't stop.

3. AI

   Let's stop it first. Under the sink there are two small valves. Turn both all the way to the right.

4. Caller

   Okay. It stopped.

5. AI

   Good work. Leave them closed. I'm flagging this for the on-call plumber now. What's the address?

6. Caller

   52 Willow Bend Drive, Manteca.

7. AI

   He can be there at 10:30 tonight, or 7 tomorrow morning. Which do you want?

8. Caller

   Tonight.

9. AI

   Booked for 10:30. You'll get a text when he's on the way.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Plumbing. This call is recorded. How can I help?

2. Caller

   Hola, ¿habla español?

3. AI

   Sí. Soy un asistente de inteligencia artificial de Sample Plumbing. ¿En qué le puedo ayudar?

4. Caller

   El calentador de agua está goteando y no hay agua caliente.

5. AI

   Entiendo. Si puede hacerlo sin peligro, cierre la llave de agua fría arriba del calentador. Tenemos una cita hoy a las 2 de la tarde. ¿Le funciona?

6. Caller

   Sí, perfecto.

7. AI

   Listo. Le mando la confirmación por mensaje de texto, en español.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Plumbing. You got a repipe estimate from us on Monday. Any questions, or would you like to pick a start date?

2. Caller

   Is the price firm?

3. AI

   The owner wrote it after seeing the job, so it stands unless something hidden turns up. If it does, he calls you before doing any extra work.

4. Caller

   Okay. What dates do you have?

5. AI

   The crew can start the 14th or the 21st.

6. Caller

   The 21st.

7. AI

   You're on the calendar for the 21st. The owner will send the work order to sign.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Electric. This call is recorded. What's happening?

2. Caller

   An outlet in the bedroom sparked and there's a burning smell.

3. AI

   If you see smoke or the smell is getting stronger, get everyone out and call 911 now. Is there smoke?

4. Caller

   No smoke. The smell is fading.

5. AI

   If it's safe, turn off that bedroom's breaker at the panel and don't use the outlet. I'm sending this to the on-call electrician right now.

6. Caller

   Breaker's off.

7. AI

   Good. He'll call you in the next few minutes. What's the address?

8. Caller

   880 Orchard Park Lane, Lathrop.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Electric. This call is recorded. How can I help?

2. Caller

   Half the house just lost power.

3. AI

   Any burning smell, smoke or sparks?

4. Caller

   No.

5. AI

   Is anyone at home on medical equipment that needs power?

6. Caller

   No.

7. AI

   Then the first electrician can be there at 8 tomorrow morning. Please don't keep resetting a breaker that trips right away.

8. Caller

   Okay, 8 works.

9. AI

   Booked for 8 AM. A confirmation text is coming.

Demo, written to show how it works, not a real customer

1. Caller

   Can you install an EV charger in my garage?

2. AI

   I'm an AI assistant for Sample Electric. Yes. To size it, can you send a photo of your electrical panel with the door open?

3. Caller

   Sent.

4. AI

   Thanks, that goes to the owner with your request. Estimates are open Tuesday at 10 AM or Wednesday at 3 PM.

5. Caller

   Wednesday.

6. AI

   You're booked for Wednesday at 3 PM. The owner may text with questions about the panel before then.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Garage Doors. This call is recorded. What's going on?

2. Caller

   The garage door won't open and my car's inside. I have to be at work at 8.

3. AI

   Did you hear a loud bang recently?

4. Caller

   Yes, last night.

5. AI

   That's usually a broken spring. Please don't lift the door or keep pushing the opener. The door is very heavy without the spring.

6. Caller

   Okay. Can someone come now?

7. AI

   The first truck can be there at 8:15. I'm flagging it urgent so the owner sees it first. What's the address?

8. Caller

   2216 Mission Ridge Road, Tracy.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Garage Doors. This call is recorded. How can I help?

2. Caller

   The door's stuck open and I can't leave it like this overnight.

3. AI

   Understood. Is anyone hurt, and is the door hanging or crooked?

4. Caller

   Nobody's hurt. It's crooked on one side.

5. AI

   Then please keep everyone away from it. I'm ringing the on-call tech now.

6. Caller

   Thank you.

7. AI

   He'll call you in a few minutes to talk through tonight. What's the address?

Demo, written to show how it works, not a real customer

1. Caller

   Looking to replace our garage door. Do you do estimates?

2. AI

   I'm an AI assistant for Sample Garage Doors. Yes. Can you send a photo of the door from the street and one of the opener?

3. Caller

   Here you go.

4. AI

   Thanks. Is it a single or a double door?

5. Caller

   Double.

6. AI

   The owner can come out Monday at 4 PM or Tuesday at 10 AM.

7. Caller

   Monday.

8. AI

   You're booked for Monday at 4 PM. The photos are with the owner.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Pest Control. This call is recorded. How can I help?

2. Caller

   I need to cancel my quarterly service. Money's tight right now.

3. AI

   I understand. Would skipping the next visit help instead? If not, I'll cancel it, no problem.

4. Caller

   Skipping one would help, actually.

5. AI

   Done. Your next visit moves from March to June. The office will confirm by text.

6. Caller

   Thanks.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Pest Control. This call is recorded. What's going on?

2. Caller

   There's a big wasp nest right by the kids' swing set.

3. AI

   Please keep everyone inside. Has anyone been stung, or is anyone allergic?

4. Caller

   No stings. No allergies that I know of.

5. AI

   Good. If anyone is stung and has trouble breathing, call 911. I'm flagging this so the owner sees it first. A tech can be there at 1 PM today.

6. Caller

   Yes please.

7. AI

   Booked for 1 PM. What's the address?

Demo, written to show how it works, not a real customer

1. Caller

   We're hearing mice in the kitchen walls at night.

2. AI

   I'm an AI assistant for Sample Pest Control. Sorry, that's no fun. Is this a home or a business?

3. Caller

   Home.

4. AI

   A tech can do an inspection Friday at 10 AM or Saturday at 8 AM.

5. Caller

   Saturday.

6. AI

   You're booked for Saturday at 8 AM. Please keep food sealed until then.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Tree Care. This call is recorded. Is anyone hurt?

2. Caller

   No, but a tree came down on the house and there's a wire down in the yard.

3. AI

   Stay well away from that wire and keep everyone inside, away from that side of the house. Please call 911 now. The utility has to make the line safe before anyone can touch the tree.

4. Caller

   Okay, calling now.

5. AI

   I'm flagging this urgent for the owner. What's the address?

6. Caller

   415 Riverbank Road, Ripon.

7. AI

   Got it. The owner will call you at first light, or sooner once the line is safe.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Tree Care. This call is recorded. How can I help?

2. Caller

   A big limb cracked in the wind and it's hanging over my driveway.

3. AI

   Is it near any power lines?

4. Caller

   No, the lines are on the other side.

5. AI

   Please park on the street until it's down. The crew can be there tomorrow at 9 AM.

6. Caller

   Book it.

7. AI

   Booked for tomorrow at 9. Can you text a photo of the limb to this number?

Demo, written to show how it works, not a real customer

1. Caller

   Need an estimate to prune three oak trees.

2. AI

   I'm an AI assistant for Sample Tree Care. Happy to set that up. Are any of them over the house or near lines?

3. Caller

   One hangs over the roof.

4. AI

   Thanks, I'll note it. Estimates are open Saturday at 10 or Monday at 2.

5. Caller

   Saturday.

6. AI

   You're booked for Saturday at 10 AM.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Auto and Body. This call is recorded. How can I help?

2. Caller

   Checking on my Camry. Is it ready?

3. AI

   I can check. What's the last name on the repair order?

4. Caller

   Nguyen.

5. AI

   Thanks. Your Camry is in the paint booth. The shop has it ready Thursday after 3 PM. Want a text when it's done?

6. Caller

   Yes.

7. AI

   You'll get a text the minute it's ready. Anything else?

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Auto and Body. This call is recorded. How can I help?

2. Caller

   I'm an adjuster on a claim for a 2019 Silverado. I need to see the vehicle.

3. AI

   I can set that up with the shop manager. He has Thursday at 10 AM or 2 PM.

4. Caller

   Ten works.

5. AI

   Booked for Thursday at 10 AM. What's the claim number and the best number to reach you?

6. Caller

   I'll email the claim number. 209-555-0177.

7. AI

   Got it. The manager has your number and the appointment.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Auto and Body. This call is recorded. Is anyone hurt?

2. Caller

   No, just shaken up. My car's not drivable after a fender bender on Main.

3. AI

   I'm glad you're okay. Are you somewhere safe, off the road?

4. Caller

   Yes, in a parking lot.

5. AI

   Good. I'm texting the shop manager now and sending you the number for the tow company the shop uses. Want the car brought here?

6. Caller

   Yes please.

7. AI

   Done. The manager will call you in a few minutes to confirm the tow.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Family Dental. This call is recorded. How can I help?

2. Caller

   Are you taking new patients? We just moved here.

3. AI

   Yes, welcome. I can book a new-patient exam and cleaning. Do you have dental insurance? Our team checks your coverage before the visit.

4. Caller

   Yes, through my work.

5. AI

   Thanks. We have Thursday at 8 AM or next Monday at 3:30 PM.

6. Caller

   Monday.

7. AI

   You're booked for Monday at 3:30. I'll text you a link to the new-patient forms.

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Family Dental. This call is recorded. What's going on?

2. Caller

   My tooth is killing me. I can't sleep.

3. AI

   I'm sorry. Is your face swollen, or do you have a fever, or trouble breathing or swallowing?

4. Caller

   No, it just hurts a lot.

5. AI

   If any of those start, go to the emergency room or call 911. I'm sending this to the on-call dentist now, and they'll call you back tonight.

6. Caller

   Thank you.

7. AI

   What's the best number for the call?

Demo, written to show how it works, not a real customer

1. AI

   I'm an AI assistant for Sample Family Dental. Reminder: cleaning tomorrow at 9 AM. Reply C to confirm or R to reschedule.

2. Caller

   R

3. AI

   No problem. We have Thursday at 9 AM or Friday at 2 PM.

4. Caller

   Friday.

5. AI

   You're moved to Friday at 2 PM. Your Tuesday time went to the next patient on the waitlist.