Upfront Systems (206) 412-4253 Text Sam

Trades

Call Jeff: (206) 412-4253

For auto repair and body shops

Status calls answered. Adjusters booked.

A lot of shop calls are one question: is my car ready? The AI front desk answers it from your shop software once that connection is tested, books the drop-offs and lines up the insurance adjusters, so your service writer can write service.

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Call timelineDemo

Sample Auto and Body

  1. Missed callLunch rush. Service writer on another line.

  2. Answered by the AIOpens with: I'm an AI assistant for Sample Auto and Body.

  3. Status checkCar in the paint booth. Ready Thursday.

  4. Pickup text setCustomer gets a text when it's done.

  5. LoggedService writer never had to pick up.

Demo, written to show how it works, not a real customer.

Goes straight to a person

What counts as an emergency.

  • A driver stranded or unsafe after a crash
  • A car not drivable on the road
  • A brake or steering failure
  • Anyone hurt (callers are told to call 911 first)

You set the list with us in month one and change it anytime.

Handled and booked

What it takes off your plate.

  • "Is my car ready?" answered from your shop software, once connected and tested
  • Adjuster appointments on the manager's calendar
  • Drop-off bookings and tow requests
  • Follow-up on repairs a customer put off
  • Review requests after pickup
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Hear it

Two calls, start to finish.

Demos we wrote for a made-up Sample Auto and Body, to show how the calls go. Not real customers.

Is my car ready?

Phone call, Tue 12:10 PM · Sample Auto and Body

Demo, written to show how it works, not a real customer

  1. AI

    I'm an AI assistant for Sample Auto and Body. This call is recorded. How can I help?

  2. Caller

    Checking on my Camry. Is it ready?

  3. AI

    I can check. What's the last name on the repair order?

  4. Caller

    Nguyen.

  5. AI

    Thanks. Your Camry is in the paint booth. The shop has it ready Thursday after 3 PM. Want a text when it's done?

  6. Caller

    Yes.

  7. AI

    You'll get a text the minute it's ready. Anything else?

Handled

Status answered from the shop software. Pickup text set. Service writer not interrupted.

An adjuster calling

Phone call, Wed 9:30 AM · Sample Auto and Body

Demo, written to show how it works, not a real customer

  1. AI

    I'm an AI assistant for Sample Auto and Body. This call is recorded. How can I help?

  2. Caller

    I'm an adjuster on a claim for a 2019 Silverado. I need to see the vehicle.

  3. AI

    I can set that up with the shop manager. He has Thursday at 10 AM or 2 PM.

  4. Caller

    Ten works.

  5. AI

    Booked for Thursday at 10 AM. What's the claim number and the best number to reach you?

  6. Caller

    I'll email the claim number. 209-555-0177.

  7. AI

    Got it. The manager has your number and the appointment.

Booked

Booked: adjuster inspection, Thu 10:00 AM, on the manager's calendar.

Every sample call, by trade

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What it costs

The same posted prices for every trade.

01 Get Found

  • Website Refresh$1,000one time
  • Custom Storefront$3,500one time
  • Google listing and reviews$1,500a month
  • Google Ads management$1,500a month, plus the ad spend Google bills you
What each one includes

02 Never Miss a Call

$20,000setup

plus $1,000 a month from month two

Our math: a receptionist costs about $30,000 to $45,000 a year. Year one with us is $31,000. One or two extra booked jobs a month at your average ticket covers it.

What's included

03 Run on AI

from $100,000scoped

plus $5,000 a month

For a few owners, later: custom software for how your company runs.

What it covers

Month to month on monthly services. You own your site, domain, Google profile and ad account from day one. No per-minute fees. Ad spend and outside software are separate and shown.

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Questions

What auto repair and body shops ask us.

Can it really tell customers their car's status?

Yes, once it is connected to your shop software and we have tested that connection with you. Until then it takes the question and texts the answer from your service writer.

Does it talk to insurance adjusters?

It books adjuster appointments on your manager's calendar and collects the claim details. It does not discuss coverage or estimates.

What about tows after hours?

It checks the caller is safe, sends the number for the tow company you use, and texts your manager.

Is it legal for an AI to answer my phone?

Yes, when it's done right. Answering calls people make to you is allowed. Ours says it is an AI in its first sentence, tells callers the call is recorded, and never makes cold calls. California law requires a bot that sells to say it is a bot, and ours says so on every call and every text. Federal rules treat AI voices on outgoing calls like robocalls that need consent, so ours only calls back people who ask.

Do I own my site and Google listing?

Yes, from day one, in your name: the domain, the website, the Google Business Profile, the Google Ads account, the phone number and your customer data. We work as a manager on your accounts. If you leave, you keep all of it, and we move anything that needs moving at no charge.

What is the contract and how do I cancel?

Monthly services are month to month. Google listing and reviews takes 30 days notice. To cancel, text or email Jeff. One-time projects, like a website or the AI setup, have a written scope and a payment schedule you agree to before work starts.

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Other trades

See your new website before you spend a dollar.

Give us your business name and town. Jeff sends your free report and website concept within one business day.

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Or call Jeff: (206) 412-4253

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